For customer-facing sectors, we all know how important it is to optimize service, bringing guest a sense of privilege and superiority in their customer experience journey. One of the ways to achieve that is to provide premium VIP services, allowing guest to enjoy the greatest pleasure with their time at the shop. Below is an example of how our call buttons are applied to improve customer experience.

Application:

Adopted by an international renowned beauty chain store, our call buttons are installed in changing rooms and treatment rooms for VIPs.

Usage in Changing Rooms – Guest can take their time changing into and taking off bathrobe before and after treatment, pressing the button when ready to notify staff

Usage in Treatment Rooms – For longer treatment that requires waiting, e.g. mask treatment, guests might preferred to be left alone for a peaceful “Me Time”, pressing the button only when needed or when the treatment is nearly over

When the guest is alone, staffs can be outside doing other preparation work until being notified quietly from monitors at the station, specifically indicating which guest is ready for further service.

Advantages:

Lowering noise in the shop

• Setting the tone of the high-end brand
• Prevent disturbance to other guests

Creating great experience for guest enjoying treatment

• Can have own space and privacy in treatment
• Can take time changing in own pace
• No need to shout out or go find the staff in charge

Creating convenience for staff

• Saving time to handle preparation work while waiting for guest
• Freedom to move around away from guest
• No concern for missing out calls
• Clearly noting which VIP guest is calling without chances of confusion

Contin’s wireless call systems are versatile, applicable for all industries under different circumstances. We can also customize according to your needs. Let’s discover how we can apply the solution to your case. For more details, please visit: https://www.contintechind.com/intelligent-call-bell-system/